Money Alive Office is a fast and easy to implement video solution that gives advisers control and oversight of client understanding in their advice process.
Anyone who is currently in drawdown.
The box set is perfect for sending to clients ahead of a drawdown review meeting. It reminds them what drawdown is and what they need to think about in order to get the maximum value from the review meeting with you.
The box set can also be used to attract new clients, for example, those in non-advised drawdown. Drawdown Review showcases the value of financial advice and the benefits of having a drawdown plan reviewed regularly.
The Money Alive Drawdown Review box set covers topics that the FCA considers important components of a good review process. It enables clients to view impartial, unbiased information that educates them on how a drawdown review could impact their retirement income. Covering key areas such as risk and tax, as well as scenarios such as death and running out of money, the box set offers a comprehensive explanation of drawdown reviews.
Money Alive began working on the Drawdown Review box set in 2019. This followed correspondence with the regulator and meetings with product providers and advisers, which unanimously suggested income in retirement was going to become a greater area of regulatory scrutiny. This was borne out by the arrival of the infamous ‘Dear CEO’ letters which expressed concern about the number of clients who had elected to take their income in retirement via drawdown. The letters detailed a suspicion of “adviser bias'' in the outcome as advisers receive an income stream from the drawdown options versus a one off payment from annuity. Using the box set gives advisers evidence they have made clients aware of all their options which is in line with the FCA’s thinking on Consumer Duty communications too.
In summary, the box set, combined with the record the platform produces for the adviser of the client’s engagement and understanding, gives the platform powerful compliance and risk management benefits. Furthermore, it creates review meeting ready clients and saves time.
Important notice on inheritance tax changes.
The importance of reviewing your drawdown pension and the important factors to consider. This chapter features pension expert Mark Thewlis.
Key factors to consider including your objectives, income & capital, risk, taxation, inflation and fund performance.
Are you still comfortable with the risks you are taking and what alternatives do you have?
How is any income or lump sum you take from your drawdown pension taxed?
The death benefits available from your drawdown pension, the options available to your beneficiaries, and the importance of keeping your wishes up to date.
Understand the different risks you need to consider and the impact they could have. This chapter addresses a key concern of the FCA.
(which the viewer can choose to watch or skip)
As well as core learning the viewer has the option to select and watch an additional video. Viewing choices are reflected in the viewing report.
How eligibility for means tested state benefits might influence someone’s decisions about taking money from their drawdown pension.
Clients and prospects who would like to find out more about releasing equity from their home.
Money Alive’s Equity Release box set is an engaging, consistent and efficient way to educate people about equity release.
The box set covers important topics including the amounts you can typically raise, eligibility, the advice process, and potential impacts on means tested benefit. It also looks at how Lifetime Mortgages and Home Reversion schemes work in practice.
This interactive box set talks about some of the alternatives people might consider as well as some of the ongoing implications of equity release once it has been taken out. Like all Money Alive box sets you get a detailed viewing report regarding a client's viewing.
You might also want to consider sharing the box set with the family or trusted friend of a client as a way of managing risk or helping a vulnerable customer.
What is equity release and some important things you need to think about.
How equity release may help and the importance of good financial planning.
How financial support from the State might help and how means-tested benefits could be affected.
Lifetime mortgages and Home Reversions Schemes.
The amounts you can typically raise and the costs for you and your estate.
Understand how interest rates impact on your overall costs and other expenditures you need to consider.
The impact of changes in house prices, paying your plan off early, and what happens if you move permanently into care or die.
Some alternative ways to boost your income or reduce your costs.
Some alternative later life borrowing options.
The application process, what to expect, and the value of professional advice.
Deferred members of final salary pension schemes who are considering transferring their pension.
Money Alive’s Final Salary box set is an engaging, comprehensive, impartial and consistent way to educate clients about the things they need to know and think about if they are considering transferring a deferred final salary pension.
Given the FCA’s concern about suitability and potential for adviser bias in final salary transfers, being able to provide evidence of client engagement generic unbiased information is paramount.
The box set examines topics including risk, tax, dependents, flexibility and death, as well as the different options people have at retirement. The information is generic and does not take the individual's circumstances or scheme specifics into account and is widely used by pension transfer specialists to help them meet the FCA’s triage requirements. It is also used by pension schemes for member education.
The Final Salary box set is written and updated by experts, a legal specialist and PI professionals.
The video box set and detailed engagement reporting can be used to supplement your existing DB triage process, providing a simple all-in-one reporting and video engagement solution. The summary video from this box set is used by the PFS as part of its Gold Standard process and, in combination with our video engagement platform, using the full box set allows users to fulfil several principles of the Gold Standard.
Important notice on inheritance tax changes.
The options available to members of final salary schemes who have preserved pensions and wish to review their benefits.
How your final salary scheme works, the pension benefits it will provide you and their advantages and disadvantages.
What happens to your pension whilst you are a deferred member of the final salary pension scheme.
The options available to you when you retire and how the guaranteed pension income you receive will increase.
How your final salary pension will be assessed for tax on the day you retire and in retirement.
Find out what benefits would be offered to your family on your death.
What would happen if both your final salary pension scheme and the employer were in severe financial difficulty.
An example of someone who might benefit from staying in their final salary scheme and keeping their benefits.
A summary of what would happen if you decided to transfer to a private pension pot and their advantages and disadvantages.
Why you will need to take professional advice if you wish to formally review your preserved pension and who can help.
Find out what is meant by ‘Critical Yield’ and ‘Transfer Value Comparator’ and why they are important in a review of your pension.
Find out more about the options available to you when you decide to take your benefits from a private pension pot.
The risks you will expose yourself to when transferring your preserved pension to a private pension pot.
How scams pose a serious threat to your pension savings and the steps you can take to protect yourself.
How your new pension benefits would be assessed for tax whenever you decide to take them.
What happens to a private pension pot, the options available to your beneficiaries and how these benefits are taxed.
An example of someone who might benefit from transferring their final salary pension to a private pension pot.
This box set is for anyone approaching retirement who is considering drawdown as a way of taking some or all of their pension benefits.
Engage and educate your clients about drawdown to help build their knowledge before they take their pension benefits. This box set comprises 9 short chapters and covers important topics including flexibility, risk, death, dependents and tax. The box set showcases many of the areas an adviser can add value to a client considering drawdown to support their standard of living in retirement.
It takes around half an hour to view in total and concludes with a case study to cement the viewers learning and understanding.
Important notice on inheritance tax changes.
A guide to using your pension pot to provide a flexible retirement income.
What do I need to consider when deciding the level of my FAD income?
What happens to my pension pot when I die?
How do I get the best product for me and my circumstances?
How will my lump sum be taxed?
How can I protect myself from pension and investment scams?
How might taking my pension pot impact me if I'm in debt?
How might taking my pension pot impact any means-tested state benefits?
An example of someone who might benefit from having a flexible income.
Any client who is considering purchasing a guaranteed income.
The box set covers important topics that people who are considering buying an annuity need to think about. These include inflation, joint life, health & lifestyle and guarantees. It showcases many of the ways an adviser can add value to a client considering annuity purchase and concludes with a case study to cement the clients learning and understanding. It’s ideal for prepping clients ahead of a meeting.
A guide to using your pension pot to provide a guaranteed retirement income for life by purchasing an annuity.
How can I maintain the real buying power of my annuity income?
A guide to using your pension pot to provide a guaranteed retirement income for life by purchasing an annuity.
How can I avoid getting poor value for money from my annuity if I die earlier than expected?
Could my current health and lifestyle mean I qualify for a higher annuity income?
Does my current pension policy include valuable income guarantees?
How do I get the best deal when buying an annuity?
An example of someone who might benefit from having a guaranteed income.
These videos are for new and experienced investors. It will help first time investors understand the concept of investment risk and is also a useful refresher for the more seasoned investor. It is designed to work alongside your risk profiling tool of choice.
After introducing the viewer to investment risk they highlight the potential benefits and rewards of investing as well as the possible downsides. The videos also discuss the importance of client's thinking about their financial goals and important considerations such as maintaining a cash reserve and portfolio diversification. They look at the approaches advisers use to find the right level of risk, ensuring both achievable objectives and comfort with potential outcomes. The videos also give clients a better understanding of the long term risk of inflation to their capital as well as the terms and concepts that may be used as part of the advice process.
The video chapter talks about the importance of understanding investment risk. It highlights that with investment risk comes the opportunity for growth, reward and achieving lifestyle goals but the possibility of volatility and loss.
This video delves deeper into understanding investment risk by exploring various asset classes and their associated risks and returns. It emphasises the importance of diversification, both across different asset classes and within each class, to manage risk effectively and optimise returns over time.
This chapter helps clients better understand how to consider risk by providing useful insights into the different factors they need to think about, including the need, financial ability and willingness to take risk.
Anyone looking to explore the different ways they can take their defined contribution pension.
The Pension Freedoms box set takes around 30 minutes to view and comprises 8 short videos. It gives viewers impartial education about all their pension freedoms options. It begins with a brief summary followed by more detailed information on drawdown, annuity, lump sum, take it all and leave it.
The penultimate video looks at how tax is applied to pension withdrawals and the final video covers pension scams.
As well as core learning the viewer has the option to select and watch more detailed videos about drawdown and annuity as well as how debt and means tested state benefits might influence their decisions about taking money from their pot. Viewers can also choose to watch case studies on the different options to help bring them to life.
All viewing choices are reflected in the viewing report.
Important notice on inheritance tax changes.
Find out about the different ways you can take your pension in this short summary.
A guide to using your pension pot to provide a flexible retirement income.
A guide to using your pension pot to provide a guaranteed retirement income for life by purchasing an annuity.
A guide to taking cash lump sums from your pension pot as and when you need them.
A guide to taking all your money out of your pension pot in one go.
A guide to leaving your pension pot where it is and deciding to make your choices later.
How will my lump sum be taxed?
How can I protect myself from pension and investment scams?
The application process, what to expect, and the value of professional advice.
Business owners & directors who may have a need for key person, shareholder of partnership protection. Professional connections, including lawyers and accountants, who can open doors to these advice opportunities.
Business Protection insurance is something all businesses should be aware of and consider. We produced this box set to make it easier for advisers to communicate the risks businesses face and the solutions they can offer.
This box set helps company owners and partners understand the risk to their business in circumstances where the owners or key employees are unable to work due to a critical illness or death. The box set looks at key person protection and shareholder/partnership protection and how good financial planning and insurance can make a big difference to a firm at a time of need.
The risk to businesses of key employees or owners being diagnosed with a critical illness or dying can be severe - sometimes threatening the survival of the business itself. In just 10 minutes this box set brings to life the challenge and the solution.
An introduction to Business Protection insurance and how a critical illness or death of a key employee or business owner can have a huge and detrimental impact on a business. Covers how this risk is often missed and how, through business protection, it can be relatively straightforward to address. Viewers are encouraged to think about the people who are the driving forces in their firm’s success and why insuring them can make very good business sense.
Insuring the key individuals responsible for your businesses success in the event of them becoming seriously ill or dying. How to identify who is key in your business by thinking about the financial impact of someone no longer being available and the cost of replacing them. The video also discusses the process of getting cover in place.
Shareholder/Partnership protection and how an agreement, backed by insurance, can help keep a business on track after the death or serious illness of an owner. This chapter covers the potential benefits to a deceased’s family and how an agreement can stop a person with no knowledge or interest in a business suddenly getting a say in how it is run. The video also covers the parties involved and process of setting up an agreement and arranging the appropriate insurance.
This box set is for anyone who has not set up a Lasting Power Of Attorney to help them think about the benefits of putting one in place. It can easily be shared with the viewer’s families, loved ones or trusted friends too.
In under ten minutes this box set gently introduces people to this sensitive topic, helping viewers understand the benefits of a Power of Attorney as well as things they need to think about when drawing one up.
Because the rules regarding Lasting Power Of Attorneys vary in the different countries in the UK this box set allows the viewer to select their UK country of residence so that they receive the most relevant information.
The viewer’s video choices are recorded in the viewing report.
What are Power of Attorneys and why are they important?
Find out more about the different types and when and how you can use them.
The reasons why you should set up a Power of Attorney sooner rather than later.
Considerations, and the qualities you should look for in an attorney.
This box set is for any client (or their family) who needs to understand the English care system.
Before an adviser looks at the options of paying for care it's important that clients understand how the care system works. This box set provides invaluable information to people new to the care system, giving them a more detailed understanding of the different ways care can be funded and paid for, assessment processes, and the different parties involved.
A summary of the five steps you need to take to better understand the care system.
Find out about eligibility for NHS Continuing Healthcare and NHS Nursing Care.
How to get a care needs assessment, things you need to consider and the role of the local authority.
How to get a financial assessment and how your income and assets affect your eligibility for funding
How getting rid of your assets won’t necessarily help you secure funding for care.
How to get a carer's assessment and how the local authority can help you in your caring role.
Clients who are considering taking out or reviewing their personal protection policies. It can also be used to open up valuable protection conversations with new prospects, creating interest and clear next steps to getting cover in place.
The Personal Protection box set helps viewers understand the risk to themselves and their loved ones if they were unable to work, or provide care to dependents, due to illness, injury or death. Taking just 10 minutes to watch, the box set looks at life insurance, critical illness insurance and income protection. It highlights the huge benefits each can provide at a time of need.
Personal Protection insurance is a fundamental part of good financial planning and something all clients and prospects should be aware of and consider. We produced this box set to make it easier for clients to understand its importance and benefits, give an overview of the solutions advisers can offer, and how straightforward and the value of getting the right cover in place.
An introduction to life insurance, critical illness cover and income protection. Viewers are encouraged to think about their own situation, getting the right cover in place, and the peace of mind and security these products can provide. It also encourages people to think about reviewing any existing arrangements as their circumstances change.
This chapter looks at how life insurance works in more detail. It encourages viewers to think about the level and term of cover, and discusses joint life policies, wills, trusts and the value of advice.
This chapter looks at how critical illness cover works in more detail and how it can make a real difference by providing funds at a difficult time. It encourages viewers to think about the level, breadth and term of cover, and discusses joint life policies too.
This chapter looks at income protection in more detail. It encourages viewers to consider how much income they would continue to receive if they were unable to work due to illness or injury and what any shortfall might be. It explains how income protection can help address any shortfall, encouraging viewers to think about breadth and length of cover and the importance of reviewing any existing arrangements.
Everyone - it’s just 4 minutes viewing which could save a lifetime of misery and regret.
Money Alive’s Protect Yourself From Scams box set educates viewers about the ever increasing threat of scams and how they can reduce the chances of becoming a victim.
Comprising just two short chapters the box set concludes with a link to Scamsmart and a PDF summarising the videos that viewers can download and keep with their financial documentation.
The box set is ideal for sending to people to help them become aware of the growing scourge of investment and pension scams. You can include a web form on your website too so visitors can register directly to view themselves. Web forms can work particularly well when used in conjunction with a social media campaign or to bring a newsletter article to life.
The viewing report you get not only shows the viewers confirmation they have watched and understood the videos (and any questions they have recorded) but also shows if they have clicked on the Scamsmart link and downloaded the summary PDF.
Find out some of the typical ways scammers approach people in order to steal their money.
Find out how the FCA’s Scamsmart website can help protect you from being scammed.
Every adult in the UK, in particular people aged 45+, who need to get a fuller understanding about the role the State Pension plays in their retirement income planning.
Research undertaken by Money Alive shows that people’s understanding of the State Pension is woefully low. To help address this we’ve produced a two chapter box set about this universally important topic.
The first chapter, which takes less than 10 minutes to view, includes important facts such as State Pension age, how the benefit is calculated, and very useful information about patching up your National Insurance record if there are gaps. The second video, which the viewer has the option to watch or skip, includes more detailed information on the State Pension pre-simplification in 2016.
The box set also includes links to two really useful government web resources. The first enables viewers to get a State Pension forecast, invaluable information for retirement planning. The second allows viewers to examine their National Insurance record and identify any gaps.
Invite people to view the Money Alive State Pension box set to help them become more knowledgeable about this important aspect of pension planning. You can include a web form on your website too so visitors can register directly to view the box set themselves. Web forms can work particularly well when used in conjunction with a social media campaign or to bring a newsletter article to life.
No aspect of retirement planning can be undertaken without knowing the exact details of a person's State Pension. As well as improving viewers knowledge, by encouraging them to get a forecast, this box set can help save valuable time.
The viewer’s video choices and any click throughs to signposted websites are recorded in the viewing report.
Find out how the State Pension works and how it fits into your retirement plans. This chapter also covers how much the state pension is, when you get it and what happens if you choose to defer it.
This chapter contains additional details about the changes made to the State Pension in 2016 and their potential impact.
Both new and existing investors who are considering their investment options and where to invest their money. This box set is designed to help investors make informed decisions and spark conversations with their adviser.
The Sustainable Investing box set helps viewers understand the different approaches to investing, including conventional, sustainable, and values based investing. In under 10 minutes, viewers will learn about ESG factors, the FCA’s sustainability labels, and how to align their investments with their personal values.
It provides a clear and concise overview of sustainable investing, making it accessible to investors of different levels of experience. It helps viewers think about making informed investment decisions aligned with their financial goals and values.
This chapter introduces viewers to the concept of different investment approaches. It explains the basics of conventional investing, sustainable investing, and values based investing. It highlights the importance of considering personal values and ethical beliefs when making investment decisions. The chapter also provides a brief overview of ESG factors and sustainability labels, which are explored in more detail in subsequent chapters.
This chapter explores the concept of ESG (Environmental, Social, and Governance) factors. It breaks down each element of ESG, providing real world examples of how companies can positively or negatively impact the environment and society. The chapter also discusses the importance of strong governance practices in ensuring a company's long term sustainability.
This chapter delves into the different sustainability labels introduced by the FCA. It explains the specific characteristics of Improver, Focus, Impact, and Mixed Goals funds. The chapter provides real world examples of investments that fall under each label, helping viewers understand the potential impact of their investment choices.
This chapter explores the concept of values based investing, highlighting how personal values and beliefs can influence investment decisions. It explains the difference between positive and negative screening and provides examples of each. The chapter emphasises the importance of aligning investment choices with personal ethics and values.
This final chapter summarises the key points in the box set. It stresses the importance of seeking professional advice to tailor investment strategies to the viewers individual needs and risk tolerance.
This box set is for anyone who has not set up a will or to remind people with a will of the importance of keeping it up to date.
The majority of adults in the UK don’t have a will. Taking just 11 minutes to view, this box set will help your clients understand the importance of making and reviewing a will. It also prompts them to think about important things they’ll need to consider when drawing one up. The box set summarises the advantages of having a will and looks at the rules of intestacy too. It signposts a useful government website about the rules of intestacy where viewers can find out how the rules would apply to their own circumstances.
Because the laws of intestacy vary in the different countries in the UK this box set allows the viewer to select their UK country of residence so that they receive the most relevant information.
The viewer’s video choices and any click throughs to signposted websites are recorded in the viewing report.
A summary of the importance and benefits of making or reviewing a will and what a will can cover.
What can a will do for you? The benefits of having one and the repercussions of not!
What happens if you die without a will and how this could lead to your assets being left to the wrong people. This chapter comes with regional options: England or Wales, Northern Ireland, and Scotland.
The important things you need to consider when writing or reviewing your will.
Every adult in the UK, in particular people aged 45+, who need to get a fuller understanding about the role the State Pension plays in their retirement income planning.
Research undertaken by Money Alive shows that people’s understanding of the State Pension is woefully low. To help address this we’ve produced a two chapter box set about this universally important topic.
The first chapter, which takes less than 10 minutes to view, includes important facts such as State Pension age, how the benefit is calculated, and very useful information about patching up your National Insurance record if there are gaps. The second video, which the viewer has the option to watch or skip, includes more detailed information on the State Pension pre-simplification in 2016.
The box set also includes links to two really useful government web resources. The first enables viewers to get a State Pension forecast, invaluable information for retirement planning. The second allows viewers to examine their National Insurance record and identify any gaps.
Invite people to view the Money Alive State Pension box set to help them become more knowledgeable about this important aspect of pension planning. You can include a web form on your website too so visitors can register directly to view the box set themselves. Web forms can work particularly well when used in conjunction with a social media campaign or to bring a newsletter article to life.
No aspect of retirement planning can be undertaken without knowing the exact details of a person's State Pension. As well as improving viewers knowledge, by encouraging them to get a forecast, this box set can help save valuable time.
The viewer’s video choices and any click throughs to signposted websites are recorded in the viewing report.
Chapter 1 - The State Pension - 9 mins
Find out how the State Pension works and how it fits into your retirement plans. This chapter also covers how much the state pension is, when you get it and what happens if you choose to defer it.
Optional Video - State Pension changes in 2016 - 7 mins
This chapter contains additional details about the changes made to the State Pension in 2016 and their potential impact.
Total runtime: 16 mins
Viewers having “better conversations” with their adviser.
Viewers that “value” their adviser giving them access.
Number of videos viewed on the platform since launch.
Based on a survey of over 10,000 viewers in 2021
